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ITIL Books
We have identified the following sources, presented on a
broad geographical basis, for the ITIL Books and Related Support Items.
| Service Strategy
ITIL
Service Strategy defines the strategic management approach to IT service management (ITSM).
Purchase Book:
United
States
United
Kingdom
World
Wide
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Service Delivery
ITIL
Service Delivery is the second element of the ITIL, covering the core
disciplines in IT service delivery.
Purchase Book:
United
States
United
Kingdom
World
Wide
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| BS15000
The BS15000
/ BS 15000 service management standard in PDF format (downloadable)
Purchase
Download:
Coming Soon |
ITIL Toolkit
This
is the major support kit for ITIL See the panel on the right hand side
for details.
Purchase Download:
See specific page
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| A number of resources have emerged to support both ITIL implementation and individual certification, the most widely used of which is the ITIL Toolkit.
We have reviewed this in its own section: The ITIL Toolkit.
Other resources and support materials will be covered in this area in due course.
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